What should a security guard do first when responding to a potential threat?

When responding to a potential threat, the first action a security guard should take is to assess the situation carefully. This step is crucial as it allows the guard to understand the context and the nature of the threat, evaluating the level of risk involved for themselves and any bystanders. By taking a moment to assess, the guard can gather important information—such as the number of individuals involved, their behaviors, the environment, and any potential weapons or escape routes—before deciding on an appropriate course of action.

This careful assessment helps the security guard determine whether the threat is immediate and how to best respond to ensure safety. Engaging directly with a suspect without this understanding can escalate the situation unnecessarily and put everyone at greater risk. Additionally, while calling for help and waiting for backup may seem like prudent actions, they should come after properly evaluating the scene to ensure that those who respond have the right information to do so effectively.