What should a security guard do if they need assistance during a shift?

When a security guard requires assistance during their shift, the appropriate course of action is to radio for backup or contact a supervisor. This method ensures that help is brought in a timely and organized manner while maintaining the security guard’s position. Staying at the post is crucial for maintaining security and order, as leaving the post unattended could create additional vulnerabilities or put others at risk.

Utilizing communication equipment to request backup helps to ensure that trained personnel are responding to the situation, allowing for a more effective and coordinated response. In many situations, supervisors have the authority and resources to dispatch additional support or activate emergency protocols, which is essential for managing more serious incidents.

Engaging local law enforcement or emergency services might be appropriate in critical situations, but it should not be the first step unless there is an immediate threat. Leaving the post to find help is also not advisable as it could compromise the safety of the area that the guard is responsible for protecting. The optimal response is to maintain communication and coordinate help while ensuring that the security responsibilities are fulfilled.